News & Events

a candle
12th Mar

You don't have to navigate bereavement alone

New venue from 13th April 2026

 
For people living with grief or struggling to move forwards due to a loss, it’s crucial to seek support and look after themselves during this challenging time to mitigate the negative health consequences of bereavement.
 
Your local surgery's Social Prescribers’ Health & Wellbeing Team has established a Bereavement Group to bring together people who have experienced loss and grief.
 
Informal meetings of the local Bereavement Group are held on the 2nd Monday of each month.
 
From the 13th of April, meetings will take place at Verwood House, Ringwood Road, Verwood  BH31 7AH.  Tea, Coffee and biscuits are provided. 
 
Come along for an informal chat with others going through this challenging time.
 
Download and view our leaflet here>> or, for more information, call the Social Prescribing team on 07462 0506168 or 07462 521670.  Alternatively, email cranevalleysocialprescribers@dorsetgp.nhs.uk.
A decorative image and the words Luscii, an OMROM Healthcare Service
8th Mar

New App for BP@Home: Introducing Luscii

Starting 23 March, we are moving from VISO to a new, improved platform called Luscii.

  • Existing users: Follow the prompts within your current app to transition.

  • New users: Your GP will provide setup details if you are joining the program.

This transition helps us provide more seamless care for your heart health.

View our dedicated page to learn more.

PPG member Andy Saunders speaking to the community representatives
15th Jan

Local Organisations Connect at Crane Valley PCN Event - 14th January 2026

On January 14th, more than 50 people from Ferndown, West Moors, Verwood, and surrounding areas gathered for a dynamic community networking and information event hosted by Crane Valley Primary Care Network (PCN). This gathering was a cornerstone of the PCN’s Community SWITCH initiative, bringing together local groups, services, and partners to share information and explore how a collaborative approach can better support local health and wellbeing.

Learn more here>>

Event poster
6th Jan

Carer events dates 2026

Each month, the Crane Valley Social Prescribers Health and Wellbeing team hosts a carers’ afternoon tea. It’s a chance for carers to take a break from daily routines and enjoy tea, cake, and relaxed conversation in a warm, welcoming setting.

These sessions are open to all carers and the people they care for who are registered with GP surgeries in our network.  Events rotate between Parley Place in Ferndown and the Heathland Heritage Centre in Verwood, and take place between 2 and 3.30 pm on the third Monday afternoon each month (except May, which is on the Tuesday after the Bank Holiday).

If you or someone you know is a carer who might enjoy coming along, please join us and connect with others.  

Use this link to download a copy of the Crane Valley PCN Carers Event dates for 2026>>


Ferndown based events at Parley Place Barchester Care Home:

Monday 26th January 2026
Monday 23rd March 2026
Tuesday 26th May 2026
Monday 27th July 2026
Monday 28th September 2026
Monday 23rd November 2026


Verwood based events at Heathland Heritage Centre:

Monday 23rd February 2026
Monday 27th April 2026
Monday 22nd June 2026
Monday 24th August 2026
Monday 26th October 2026
Monday 21st December 2026

For more information, please call or text Rachel on 07462 521670, Kate on 07462 050616 or email cranevalleysocialprescribers@dorsetgp.nhs.uk

A picture of prescription bag and the words, Medicines information update:  changes to gluten free food on NHS presciptions.  A QR code and website address to find out more information is included above the logo of the PCN and all the GP Practices in the network.
10th Nov 2025

Changes to gluten-free food on NHS prescriptions

Following national guidance, NHS Dorset has recently requested that our GP practices cease prescribing gluten-free foods.  This is because NHS Dorset has one of the highest expenditures on gluten-free products in the country, despite having a relatively small population, and the NHS must ensure that funding is used in ways that benefit as many people as possible. 
 
What does this mean for you?
Gluten-free products are now widely available in supermarkets and online. If you rely on gluten-free foods, you will still be able to purchase them directly, but they will no longer be provided on NHS prescription.

If you need support with managing coeliac disease or your diet, don't hesitate to get in touch with your GP practice.

Thank you for your understanding as we work together to make the best use of NHS resources for the whole Dorset community.  For more information, visit the NHS Dorset website here>>

Event Poster
25th Sep 2025

Concerned about drug or alcohol addiction?

Taking the first step towards recovery can feel daunting, but help is availableReach Drug and Alcohol Services provided by Waythrough is for people who want support to manage, reduce or stop their drug and/or alcohol use or those worried about someone else's.

The After-Reach Support group offers ongoing peer support for people who have completed the REACH programme for alcohol and drug addiction. They meet weekly in Ferndown on Monday evenings. 


Find details of these and other local support services available locally on our Community SWITCH website>>

a small group of people walking, their shadows reflected on the pavement as they walk away
24th Aug 2025

Join an East Dorset Health Walk!

Step into better health and new friendships — join a free East Dorset Health Walk, led by trained volunteers!

These walks are ideal for beginners and offer a great opportunity to get out in the fresh air and meet new people. The walks are free of charge, please just turn up there is no need to book. 

Find a walk near you>>

Please note no dogs are allowed on these listed walks.

an older man walking with a cane through the woods to a car park, the Dorset Police and Crime Commissioner's logo and the Dorset Police logo
19th May 2025

The Herbert Protocol - protecting and supporting volunerable people

The Herbert Protocol, a national scheme set up to protect and support vulnerable people and enable them to retain their independence, has been refreshed here in Dorset.  
 
The Herbert Protocol is a form that carers, family or friends of a vulnerable person, or the person themselves can fill in.  Keeping a completed form saves the worry of trying to recall the information during the stressful time of someone going missing. It also saves time for the police, allowing the search to start sooner.

A link to more information about the protocol can be found on the Dorset Police website here>>
 
Or watch this YouTube video developed by Dorset Police with funding from Dorset's Police and Crime Commissioner's office>>  
 
 
A healthcare assistant speaking with an older man in a GP surgery clinic room
10th Mar 2025

Your Health Matters

If you’re aged 40-74 and receive an invitation for an NHS Health Check from your GP, say yes!
 
The NHS Health Check is specifically designed for people aged 40 to 74 because this is when the risk of developing conditions like heart disease, stroke, type 2 diabetes, kidney disease, and dementia starts to increase. The check helps spot early warning signs and supports people in making lifestyle changes to reduce their risk.
 
The Community SWITCH logo and the silhouette of a woman looking away from the camera
25th Nov 2024

Supporting Women’s Health Through Every Stage

Perimenopause and menopause can bring unique challenges, but you don’t have to face them alone.
 
We have added a new section on the range of resources and support services tailored to women’s health and wellbeing during this transformative time to our Community SWITCH website.  This includes:
  • Expert advice on managing symptoms
  • Local support groups and communities
  • Tips for self-care and healthy living
Empower yourself with the right tools and support by visiting the Community SWITCH Menopause Support page here>>
HM Government and NHS logos and the image of a painter decorator and the words Not being able to raise your arm could be a sign of a stroke.
6th Nov 2024

Help Us, Help You - Face or Arm or Speech, at the first sign, it’s Time to call 999

Even if it doesn’t seem like much, at the first sign of a stroke call 999.

A stroke strikes every five minutes. Every year in the UK, there are around 100,000 strokes, causing 38,000 stroke-related deaths, and it is a leading cause of disability. 

The first sign of a stroke might not seem serious. Like not being able to raise your arm, or struggling to smile, or slurring when you speak. 
 
Even if it doesn’t seem like it, any sign of a stroke is always an emergency, so call 999 immediately if you or someone else experiences a single symptom.

Learn more here>>

Empty medicines blister packs and recycling boxes
16th Feb 2024

Empty Medicines Blister Pack Recycling Service

We are happy to promote the empty blister pack recycling service which Verwood Town Council offers at the Town Council offices between 9am and 1pm weekdays. The Council offices are located at 28 Vicarage Road BH31 6DR.
 
For more on recycling points in our area and tips and advice on recycling in the local area, may we direct you to the Verwoodians on Waste website here>>
👉 https://www.vowverwood.com
Commummunitiy Switch Supporting Wellbeing Improving The Community's Health
9th Feb 2024

Community SWITCH - a Path to Improved Health and Well-being

We and the GP Practices in our network want to do all we can to help you with your well-being needs. 

We are excited to introduce a groundbreaking initiative designed to enhance local people's overall health and quality of life – Community SWITCH.

As your dedicated healthcare partner, your GP surgery understands that your well-being extends beyond traditional medical care. That's why we're committed to going beyond the ordinary and empowering you with additional tools and opportunities to manage your health effectively.

Follow this link to discover more about the aims of Community SWITCH and how it works>>

The South West Advocacy Network logo
11th Aug 2023

Integrated Adult Pan Dorset Advocacy Service now available

SWAN (South West Advocacy Network) is a leading independent advocacy charity – providing advocacy services throughout the south west and bordering counties since 1999.  SWAN now offers an Advocacy Service across the county of Dorset. 

This integrated adult advocacy service includes statutory and generic advocacy elements including:

  • Independent Mental Capacity Advocacy  including Safeguarding Advocacy, Litigation Friend and Relevant Persons Representative
  • Independent Mental Health Advocacy
  • Care Act Advocacy
  • General / Generic advocacy
  • Continuing Healthcare Advocacy
  • Advocacy for parents during care proceedings
  • Carers Advocacy

For more information, please follow this link to download and view a leaflet which sets out the advocacy services that they currently offer across Pan Dorset. 

Or visit their website here>>

a screenshot of the Bridgit online tool
6th Jul 2023

Bridgit - the quick and easy online support tool

People who regularly look after a family member or friend can now explore resources to support them using an online tool known as Bridgit.  It's quick and easy way for carers or cared for people  to learn about health conditions, get personal advice and find local events and services.

Brought to you by Dorset Council, Bridgit allows people to explore free well-being, employment, finance and care advice and events, local and national support services and training opportunities. People can also build their own ‘self-care plan’. It’s all available any time of day and without registering first.

While registering as a carer unlocks more support, a listening ear, offers and discounts, we recognise people can be worried about requesting outside help. With Bridgit, people can discover the resources first, then sign up for more support if they choose to, and this can include an online carer’s assessment.

Designed by carers and care experts, Bridgit resources are tailored to the busy and often stressful lives of people who regularly care for others. It is also designed to be user-friendly, with simple navigation and a clean layout so people can explore comfortably, even with limited digital skills.

Visit www.bridgit.care/support/dorset to access the Bridgit tool.  People who prefer not to, or cannot go online, can call Carer Support Dorset on 0800 368 8349 to discover the free support and help available.

An image of the Crane Valley PCN website home page
16th Aug 2022

The Crane Valley PCN website

If you access GP services in Cranborne, Ferndown, Verwood, or West Moors, you may not know about the Crane Valley Primary Care Network (PCN) and its role in delivering accessible local healthcare.

The Crane Valley PCN is a group of 4 local GP practices (The Barcellos Family Practice, The Cranborne Practice, Verwood Surgery and West Moors Group Practice).  Whilst each practice has its own identity, through the PCN, these practices work together to build on existing primary care provisions to improve patient access to NHS services cost-effectively. 

To keep the community informed and updated on our work, we have developed a new website, which allows us to share information on our services and projects as we progress and evolve. However, we are keen to highlight that this does not replace individual GP Practice websites, where you should continue accessing the information, advice, and relevant GPs services each provides to patients.
 
Since the launch of the NHS in 1948, the population has grown significantly, and people are living much longer. Many people in the UK today live with long-term conditions such as diabetes and heart disease or suffer mental health issues and may need to access their local health services more often.
 
To meet these changing needs, GP practices work closely with the community, mental health, social care, pharmacy, hospital and voluntary services in the PCN area. The joint approach taken during the recent COVID-19 Vaccination Programme is a prime example. The GP-led Crane Valley PCN vaccination site opened last year and has enabled practices in the area to accelerate the delivery of booster vaccines to local patients, delivering more than 6,000 doses to the local community.
 
We are planning more ambitious initiatives to support and sustain practices in our Network to enable a broader range of health and wellbeing services to benefit patients. As we develop our plans and information about our projects, we’ll publish these on this website and communicate more about them through digital and non-digital channels.
 
This website features images from local photographer Paul Waterkeyn. Thank you, Paul, for letting us showcase some of the beautiful East Dorset locations in our catchment area.
social media
3rd Jul 2022

The Crane Valley PCN is also on social media. 

 Follow us on Facebook, Twitter and Instagram for the latest information, news and events. 

Page last reviewed: 14 March 2026
Page created: 13 July 2022