PCN Pharmacy Services

Our PCN Pharmacy services team

Our Pharmacy team consists of Clinical Pharmacists and Pharmacy Technicians. They are experts in medicines and work alongside your GP to make sure your treatment is safe and effective.

By speaking to our pharmacy team for medication queries, you help free up GP appointments for patients with urgent medical needs.

a female pharmacist in a clinical office setting within a GP surgery, seated at a desk with a computer, and speaking on the phone.

Boots Pharmacy Stock Checker

How they can help you

Our Pharmacy Services team provide several services to help you manage your health and your prescriptions:

1. Structured Medication Reviews (SMR)

If you take several long-term medicines (usually 10 or more), a pharmacist may invite you for a 30-minute review.

  • The Goal: To have a detailed chat about your medicines and listen to any concerns or wishes you have about your treatment.

2. High-Risk Medicine Monitoring

Some medicines require regular checks to stay safe.

  • The Goal: We monitor blood test results and check that doses are correct. For example, if you take blood thinners (anticoagulants), we check your dose at least once a year.

3. Help with Out-of-Stock Medicines

If a pharmacy cannot find your usual medicine, we work with them to find a safe alternative.

  • What you need to do: Because many medicines are currently in short supply, we ask that you try a few different pharmacies before contacting the surgery for a change in prescription.

4. Medication Queries and Side Effects

We have daily appointments available to help with your questions.

  • The Goal: To help if you are worried about side effects or if you are unsure how much of your medicine to take.

5. Medicines Reconciliation (Updating your records)

If you have been in the hospital or seen a specialist, your medicines might have changed.

  • The Goal: We update your GP record to match your latest treatment. We may contact you to check how you are getting on with a new dose or a new medicine.

Page last reviewed: 14 March 2026
Page created: 13 July 2022