Community Pharmacist Consultation Service (CPCS)

The NHS Community Pharmacist Consultation Service (NHS CPCS)  is a new service that will direct patients to the most appropriate healthcare professional when booking an appointment, which may be a local community pharmacist either virtually or at their pharmacy.

We believe this is a good thing, as your local pharmacist is a highly trained and skilled clinician experienced in treating minor illnesses and should be quicker. In addition, this approach saves much-needed appointments for more complex health needs. Finally, it ensures that everyone gets treated at the right time, by the right healthcare professional, withoutnecessarily having to see a GP.

What conditions can the clinical pharmacist treat?

Examples include minor ailments and minor illnesses such as:

  • Bites and stings
  • Colds and flu-like symptoms
  • Congestion (blocked or runny nose, hay fever, excess mucus etc.)
  • Ear wax
  • Eyes (conjunctivitis, dry, runny or sore eyes)
  • Gastric & Bowel issues (constipation, heartburn, indigestion, haemorrhoids, vomiting)
  • Gynae & Thrush conditions
  • General muscular pain, sprains and strains
  • Skin conditions (acne, athlete's foot, dermatitis, rashes, warts &verrucas, etc.)
  • Mouth & throat conditions (cold sore, ulcers, sore throat etc.)

What conditions aren't referred to the clinical pharmacist?

These include:

  • Children aged under one
  • Immunosuppressed patients
  • Severe symptoms
  • Pregnant patients
  • Symptoms/conditions that have lasted more than three weeks