Many factors influence our overall health and wellbeing. Often, people visit their GP surgery feeling overwhelmed by stress, loneliness, work pressures, or housing and money worries—challenges that medicine alone cannot fix.
Non-clinical support offers help that doesn’t come in a tube or a bottle. It focuses on what matters to you, giving you practical, personalised guidance to help you take control of your health and feel better.
How We Support You
Across Crane Valley PCN, our practices provide dedicated non-clinical professionals—including Social Prescribing Link Workers and Care Coordinators—to support you.
While roles may vary slightly depending on your registered practice, both are here to listen, understand your situation, and connect you with the right services:
- Community groups & activities: Social clubs, walking groups, gardening projects, or creative sessions to help reduce isolation.
- Practical & wellbeing guidance: Help navigating local housing or financial advice, support at home, or finding befriending services.
- Coordinated care: Support in organising and navigating different appointments, community services, and care plans.
- New opportunities: Encouragement and resources to start your own local initiatives, like a peer group or hobby club.
Connecting with Community SWITCH
To ensure you receive the most effective local support, our teams work closely with the Community SWITCH programme.
Through SWITCH, our Social Prescribers and Care Coordinators connect you to a trusted network of local wellbeing hubs, community activities, and practical services tailored specifically to your goals.
How to Access Support
Ready to take the next step? You don’t need to wait for a GP appointment to get help.
Speak to any clinician: During your next routine appointment with a GP, nurse, or healthcare professional, mention that you would like non-clinical support.
Ask your practice: Contact your GP surgery’s reception team and ask about an appointment with a Social Prescribing Link Worker or Care Coordinator.
WHAT THIS SERVICE OFFERS
| Reconnecting to Community |
| Hobbies and Interests |
| Foodbank Vouchers |
| Health Conditions Support Group |
| Advice Agencies e.g. Debt |
| Loneliness/Isolation |
| Employment/Volunteering |
| Carer Support |
| Grief/Social Change |
WHAT THIS SERVICE DOESN’T OFFER
| Mental Health Crisis |
| Palliative care |
| Severe dementia or memory loss |
| Drugs/Alcohol Abuse therapy |
| Severe Mental Health Needs |
| Errands/Personal Care |
| Counselling |
| Suicidal Ideation |
For more about the benefits of Social Prescribing, please watch this video: